Law 1480 of 2011 has determined that the Right of Withdrawal applies to sales that use non-traditional or distance methods, therefore, those made through the E-Commerce Channel (Electronic Commerce) of MariaCe Posada Gatos y Perros, is appropriate, if the request is notified within five (5) business days following the date of purchase.

The Client who requests the application of the Right of Withdrawal must return the product in the same conditions in which it was received, that is, the product must not show signs of use or suitability problems not reported at the time of delivery. In the same way, the good must be delivered with all its accessories and original packaging. For this purpose, a representative of MariaCe Posada Gatos y Perros will verify the general condition of the article.

In accordance with Law 1480 of 2011, the Right of Withdrawal is not applicable in the following events:

  • Contracts for the provision of services whose provision has begun with the consumer's agreement.
  • In contracts for the supply of goods or services whose price is subject to fluctuations in financial market coefficients that the producer cannot control.
  • In contracts for the supply of goods made according to the consumer's specifications or clearly personalized.
  • In supply contracts, goods that, by their nature, cannot be returned or can deteriorate or expire quickly.
  • In betting and lottery service contracts.
  • In contracts for the acquisition of perishable goods.
  • In contracts for the acquisition of goods for personal use.

The return of the money in exercise of the Right of Withdrawal will be made no later than thirty (30) calendar days from the moment the right was exercised.