Welcome to the electronic commerce site www.mariaceposada.com, hereinafter (“The Site” or “mariaceposada.com”), constituted under Colombian law, whose main activity is to allow the exhibition and commercialization of products and services for acquisition in line by consumers located in the Republic of Colombia, hereinafter (“the Clients” or “the Users”).

mariaceposed.com is controlled and operated by MariaCe Posada Gatos y Perros, hereinafter (MariaCe Posada Gatos y Perros), a business domiciled in the Republic of Colombia. Those Users who decide to enter the Site from other countries will do so on their own initiative and it is their responsibility to abide by applicable local laws. Any claim in relation to the use of the Site and the material contained therein is regulated by Colombian law.

Users who enter the mariaceposada.com site from countries other than the Republic of Colombia, may make purchases subject to Colombian regulations, however the products will only be delivered within Colombian territory to the address provided by the user.

By entering the Site, the User acknowledges having read and understood the Terms and Conditions of Use, hereinafter (“Terms and Conditions”), and therefore assumes the obligation to respect its content, privacy policy, legal notices and all clauses of disclaimer contained therein.

These Terms and Conditions are subject to change without prior notice, at any time, and from the date of modification of these Terms and Conditions, all operations carried out between mariaceposada.com and the User will be governed by the modified document.

  1. User Registration on the Site

The following personal information will be collected in the registration process on the Site:

  1. Contact information, including name, identification number, date of birth, postal address, telephone number, and email.
  2. When making the payment, the credit card number and billing and/or shipping information may be requested.
  3. Identification number of the addressee if it is a person other than the User.
  4. Information related to personal interests and product preferences.
  5. The User can find the information regarding Habeas Data in point 16.
  1. User Capacity

The services of mariaceposada.com are available only to those people who have the legal capacity to contract according to the provisions of current Colombian legislation. If the User lacks said legal capacity, they will not be able to carry out transactions on the Site.

  1. User Verification - Impediment of use

By entering this site, the User undertakes to provide correct and true personal information for the effective delivery of the products purchased. mariaceposada.com will examine the request submitted by the User and will reserve the right to verify the data communicated by each of the Users. If an inconsistency is found in the User's information at the time of registration or if you fail to notify any change, mariaceposada.com may proceed with the cancellation of the order and the immediate termination of the User's account in question. In the event that the User has any outstanding amount, it must be paid in full before proceeding with the closure of the account.

  1. User Responsibility

The User undertakes to promptly notify the corresponding entity of the financial or cooperative sector, the loss or theft of his credit card and other instruments provided by them to carry out transactions, such as debit cards, personal passwords, etc., with the so that such instruments are disabled.

The User is prohibited from transmitting or sending from this Site any illegal, threatening, slanderous, defamatory, obscene, scandalous, pornographic and/or any other material that could give rise to any civil or criminal liability under the terms of the Law. Likewise, the User agrees not to use any device, software, among others, to obstruct the proper functioning of the Site and its contents and the activities carried out on it.

  1. Products and/or services

mariaceposada.com offers its Users mainly accessories for cats, dogs and their owners, among others.

5.1. product display

mariaceposada.com displays product images with the greatest sharpness and precision possible. However, the display of the color of the products will depend on the monitor from which the Site is accessed.

5.2. Product availability

mariaceposada.com is in charge of updating the page and constantly reviewing the products and/or services displayed on the Site. However, mariaceposada.com can modify and discontinue the products and/or services at any time without incurring any responsibility towards the Users of the Site.

5.3. Limitation of quantities and restriction of orders

The Site may, at its sole discretion, limit or cancel the quantities purchased by the Client, when the purchase does not comply with the conditions and restrictions informed at the time of purchase. In this case, mariaceposada.com will flatly reject purchases that exceed the maximum number of units authorized for one (1) identification number. The foregoing means that a person identified in accordance with the Laws of the Republic of Colombia, may make purchases, per day, for the maximum number of authorized as appropriate. Such restrictions may include orders placed from the same account registered on the Site, payments made with the same credit and/or debit card, and orders with the same shipping or billing address.

  1. Payment conditions

The price to be paid for each item purchased will be the current price on the Site at the time the order is placed.

Before the acceptance by mariaceposada.com of any purchase offer, the Client must choose the terms and conditions of payment according to the means of payment that are established on the Site. mariaceposada.com makes available to Users a secure connection system for carrying out transactions carried out on the Site. However, in no case will it be responsible for the failures that appear in the communications of the banking or credit entities, nor for the damages caused to the Client due to an action or omission on the part of said entities.

Once the Site verifies the payment, you can proceed to accept the purchase offer. In any case, despite having verified the payment, mariaceposada.com may deny the acceptance of a purchase offer or accept it partially, in which case it will only be obliged to return to the Client, without any type of interest or return, the value canceled by the unaccepted purchase offer or the percentage corresponding to the unapproved part of a partially accepted purchase offer.

  1. Information for payments

Within the alternatives that are contemplated on the Site for the payment of the selected products, mariaceposada.com makes available to Users a link that communicates with the respective payment gateways authorized by the Site. In such events, the handling of personal information will be the sole responsibility of the payment gateway. Users must accept the Terms and Conditions of Use of the payment gateway before carrying out their transactions.

  1. Improvement and transfer of ownership

The perfection of the contract is presented when mariaceposada.com accepts the purchase offer presented by the Client. mariaceposada.com may partially accept purchase offers, in which case the contract will be perfected only for the products and/or services accepted by the Site.

In cash-on-delivery events, ownership of the products and/or services will be transferred to the customer from the moment they are canceled by the customer at the place of delivery.

In the event that the price of the products and/or services that are the subject of a purchase offer is not paid, it will be understood that there is a breach of contract, which is grounds for terminating it by mariaceposada.com, assuming the Customer the value of the return of said products and/or services to the respective deposit, as well as the amount of damages derived from said breach.

  1. shipping charges

The Customer will be responsible for shipping charges. The shipping cost will be settled from the moment the Client makes his purchase offer on the Site, and therefore will be able to know the exact value that he must pay in favor of mariaceposada.com, which will include all the aforementioned concepts.

  1. Delivery of the products

Mariaceposed.com undertakes to make deliveries exclusively within Colombian territory, in the areas and places to which it has access in accordance with its network and therefore may refuse to accept a purchase offer when the address registered by the Client for make the delivery, is not within the geographical areas authorized by mariaceposada.com for this purpose.

The products purchased by the Client will be delivered to the address that the client states when making his purchase offer, within a period that may be between 7 and 10 business days depending on the destination, counted from the date on which the Site accept the corresponding purchase offer, and as long as the terms and conditions of payment have been determined in advance and there are no causes beyond the control of mariaceposada.com that could delay delivery, such as any act of God or force majeure .

It is understood that any person who is at the address where the delivery is to be made will be duly authorized by the Customer to receive their order. Consequently, mariaceposada.com is exonerated from any responsibility for the delivery that it will make, provided that it is made at the address registered on the Site.

If the order is not received at the indicated address after 3 (three) visits by the carrier, mariaceposada.com will proceed with the return of the products. In this case, the Client will be obliged to contact the Site within a maximum term of three (3) calendar days to proceed with its forwarding, in which case the shipping and insurance costs generated will be borne by the Client. and until they are paid, mariaceposada.com will not be obliged to make the delivery again.

If the Client does not proceed to request the reshipment within the indicated term, or does not make the payment of the additional value for the reshipment, mariaceposada.com may withdraw from the business, and will only be obliged to refund the amount paid for the products and/or services , discounting the value of expenses incurred for transportation.

Returns and exchanges

In accordance with the provisions of the Colombian Consumer Statute, mariaceposada.com will proceed to accept repairs and returns of purchased products that are defective and/or whose quality deficiency is not suitable for the use for which it is intended, according to with the parameters of the guarantees granted by the respective producer. mariaceposada.com will have 30 business days to make the changes and/or returns, which will be counted from the moment the Client submits his claim. In the previous events, shipping costs will be assumed by mariaceposada.com

  1. Change policies mariaceposada.com

Returns & Exchanges

Durable goods:

Changes maximum 24 hours after receiving the product. The products must retain the original characteristics. For all changes the invoice must be presented.


Changes maximum 12 hours after receiving the product. The products must retain the original characteristics.

  1. right of withdrawal

In accordance with the Consumer Statute, the Client may exercise the right of withdrawal of the product purchased within (5) five business days after receipt of the good, as long as its nature and the condition of the good and its packaging allow it. in which you received it. The reversals will be made for the value of the product paid by the Client in the respective transaction. In no case will mariaceposada.com make partial reversals of the value of a product.

The Client may make the return through the Coordinadora logistics operator, for which he must enter the order number in the Guide provided at the Coordinadora service point, in order to guarantee the follow-up of the return of the order.

Disclaimer and Guarantees

In accordance with the regulations in force in the Republic of Colombia, the material contained on the Site, including, without limitation, texts, graphics, links (links), are provided on the basis of "as is", without having in between guarantees of of any kind, either express or implied, including, but not limited to, warranties of fitness for a particular purpose that do not contravene or violate the rights of third parties.

mariaceposada.com warns Users that the information on the Site may contain errors or inaccuracies, and may not be complete or up-to-date. Therefore, mariaceposada.com reserves the right to correct any error, omission or inaccuracy, change or update it at any time and without prior notice.

Disclaimer and Limitation of Liability

By entering the Site, the User expressly accepts that its use is carried out under their sole responsibility and risk.

Neither mariaceposada.com nor its respective employees and associated third parties warrant that use of the Site will be uninterrupted or error-free. Under no circumstances will mariaceposada.com or its affiliates be liable for any direct, indirect, incidental, special or consequential damages that are generated, whether due to the use or lack of ability to use the Site, including damages arising from its reliance on the information obtained on the Site that causes errors, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any other type of error in its operation.

Without prejudice to what is determined in the mandatory regulations of the applicable Colombian legislation, MariaCe Posada Gatos y Perros does not assume any responsibility or responsibility derived from any damage or harm, including, but not limited to, the loss of information or utilities, existence of viruses , results of the use or inability to use the material on this site, lost business opportunities, or any other damages, even if the User has been advised of the possibility of such damages, or for any claim of third parties, except as expressly here it is stipulated.

Under the terms indicated here, MariaCe Posada Gatos y Perros does not assume any responsibility for the information provided on the page, including, but not limited to, that referring to products and/or services, notes of interest, opinions, practical advice and resolution of concerns. mariaceposada.com does not assume any responsibility for problems or for the impossibility of using the Site or any of the pages that comprise it, including but not limited to events such as server or connection problems, communication interruptions, problems technicians.

In the event that the use of the material on this site results in the need to provide service, repair or correct equipment or information, the User must assume any cost derived from it. The foregoing limitation of liability will apply in all legal action, even if the authorized representative of mariaceposada.com has been informed or had prior knowledge of such damages.

Intellectual Property Rights

All computer, graphic, advertising, photographic, multimedia, audiovisual and/or design material, as well as all content, text and databases (hereinafter "the Content"), made available to Users on the Site They are the exclusive property of MariaCe Posada Gatos y Perros, or of third parties that have authorized their use and/or exploitation.

Likewise, the use of some content owned by third parties is expressly authorized by Law and is protected by the rules on copyright, trademarks and by all applicable national and international regulations.

Any act of copying, reproduction, modification, creation of derivative works, sale or distribution, display of the Contents, in any way or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, is prohibited. or of any other nature, without the prior written permission of mariaceposada.com or the copyright holder.

In no case do these Terms and Conditions confer rights, licenses and/or authorizations to carry out the acts described above. Any unauthorized use of the contents will constitute a violation of these terms and conditions and the current regulations on trademarks, copyrights and/or other applicable national and international intellectual property regulations and will give rise to the corresponding civil and criminal actions.

Personal data protection

By accepting the legal terms and conditions, the User indicates that he knows and authorizes MariaCe Posada Gatos y Perros in a prior, express and informed manner, so that your personal data can be stored and used in order to achieve efficient communication during this procedure or activity and authorize in the same terms, that such information may be treated in accordance with the provisions of Law 1581 of 2011 and its Regulatory Decrees, in order to receive information about their products, services, offers, promotions, alliances, studies, contests, content. Likewise, the User has been informed about the policy for the protection of personal data available on the Site, which includes the consultation and claim procedures that make it possible to make effective the rights of Users to access, knowledge, consultation, rectification, updating, and deletion of the data, and likewise the User may submit any request regarding personal data through email: contacto@mariaceposada.com


Provided that the User has not timely notified the existence of the violation of their personal information, or when the User has not proceeded to notify the corresponding financial entities or cooperatives of the loss, misuse, theft or theft of the instruments conferred by them to carry out transactions, or when their registration data is misused, mariaceposada.com does not assume any responsibility for such actions.

Informatic security


Cookies are small data files that websites such as mariaceposada.com or emails save in your browser and optionally on your hard drive. Cookies allow us to "remember" information about your preferences and session, and allow the User to move within areas of the Site without re-entering their data.

This makes it possible to create a more personalized and comfortable shopping experience. mariaceposada.com uses a third party to install cookies on the User's computer to collect information that is not personal and identifiable. Although cookies contain a unique User number, they do not collect or store any personally identifiable information.

Although the User can configure his Internet browser so that it does not accept cookies, these are necessary to be able to see, create an account, or make purchases through the website mariaceposada.com

The Internet browser automatically collects information from the web page that the User consulted before visiting the Site, the browser used and any search terms that the User entered on the Site, among other things. The Site may also use other technologies to track the pages Customers visit to ensure a better and safer shopping experience and to help us understand how visitors use the Site.

  1. Linking, Deeplinking and Framing

mariaceposada.com prohibits the use of the names and/or logos, brands and any other distinctive signs of its property as hypertext links or in any other way ("links") directed to Internet sites whose URL is different from http: // www.mariaceposada.com, unless the establishment of such a link is approved by mariaceposada.com in writing, in which case you must abide by the design and advertising criteria and manuals established by mariaceposada.com.

mariaceposada.com reserves the right to request the removal of links that have been established on websites without your express and prior authorization. The establishment in pages not controlled by mariaceposada.com of links to subdirectories within the URL http://www.mariaceposada.com (“Deeplinking”) is prohibited.

The deployment, use, exhibition, copy or any other form of reproduction of the Site of any of its subdirectories and/or pages, in sites not controlled by mariaceposada.com (“Framing”) is expressly prohibited. The non-observance of these prohibitions will be a violation of the intellectual property rights on the contents and the rights on Industrial Property.


Any question related to the use of the Contents, cookies or the establishment of links to the URL http://www.mariaceposada.com. You can contact mariaceposada.com at the telephone number 3104523659. Its use, in contravention of the provisions herein, will give rise to the corresponding civil and criminal actions.

Applicable law and jurisdiction

These Terms and Conditions will be governed and interpreted in accordance with the laws of the Republic of Colombia. Any controversy that derives from this document will be submitted to the applicable laws and to the competent judges in accordance with Colombian legislation.

Independence of provisions

In the event that one or more of the provisions contained in these Terms and Conditions are considered null, illegal or ineffective in any aspect, the validity, legality and enforceability or effectiveness of the rest of the provisions of this document will not be affected or annulled. for said circumstance.


mariaceposada.com will receive notifications through the cell phone 3104523659